How do scans work?
A scan estimates fit measurements from your camera only after you sign in and give consent. You can still use Élise and Julien before scanning.
Support
Help, without the runaround.
Scan questions, subscription changes, privacy controls, and fit guidance all start here.
Contact
Reach the AVANTÉ team.
For account, privacy, billing, scan, or fit questions, email info@dssadvisorygroup.com.
FAQ
Are my scan photos stored?
No. Scan photos are processed to estimate measurements and are not stored on our servers. Your consent and measurement record can be reviewed from Privacy.
Can I cancel a membership?
Yes. Open Account, then Plan. You keep access through the paid period shown there, and Stripe handles billing changes securely.
What if a recommendation does not fit?
Fit scores are guidance, not guarantees. Save the outcome, compare it against your profile, and AVANTÉ uses the signal to improve future guidance.
Can I delete my data?
Yes. Privacy controls let you review consent, export your data, and request deletion where the law allows.
Who should I contact?
Email info@dssadvisorygroup.com. That is the single verified customer contact address while AVANTÉ is operated by DeSouza Strategic Systems LLC, doing business as AVANTÉ.
Coming back later
Your fitting room waits for you.
If you pause your membership, your account can still keep the basic profile and saved context permitted by your privacy settings. When you return, AVANTÉ resumes from your latest fit profile instead of making you start over.